Careers

Join us and change the future - help solve thorny human-wildlife conflict problems - starting with wild hogs.

We are determined to provide farmers, ranchers, landowners, and conservationists worldwide with the best tools and techniques to solve wild pig problems. Our patented trap system is effective, lightweight, easy to use, and simple to set up. This system is changing the way managers control wild hogs on agricultural and conservation lands. With more than 8,000 traps working in over 30 countries, Pig Brig Trapping Systems is fast-growing and fast-paced. This Eastern Connecticut-based company was founded in 2021 by a team of wildlife ecologists, with a customer-centered approach, innovative thinking, and conservation-led solutions. Join us on our journey to provide accessible solutions to human-wildlife conflicts worldwide.

Openings

 

Pig Brig Support Specialist (US Remote, preference CT, GA, FL, SC, TX)

At Pig Brig® Trap Systems, our mission is to empower landowners and land managers worldwide with practical, science-based insights and field-proven tools to protect land, life, and livelihoods from the destruction and diseases caused by wild pigs. As a Pig Brig Support Specialist, your role is critical to this mission. You will help customers succeed by offering personalized support, ensuring they have the knowledge and resources to effectively use the Pig Brig Trap System and other products. In this role, you will serve as the frontline for customer inquiries, troubleshooting, and guidance across multiple platforms, assisting customers in implementing and optimizing our products to achieve successful results in their efforts to manage wild pig populations. You will collaborate with internal teams to maintain detailed customer records, relay customer feedback, and contribute to ongoing product improvements by incorporating real-world insights from the field.

Join us in making a meaningful impact on the fight against feral hogs through accessible, science-driven solutions designed with the customer in mind.

Responsibilities:

• Engage with customers via calls, emails, texts, and online requests to provide product support and information and ensure customer satisfaction. 
• Resolve customer concerns by balancing customer happiness with business objectives. 
• Assist with order placements and ensure accurate, timely completion of transactions. 
• Use proactive problem-solving to address issues and find solutions.  
• Support colleagues across departments as needed. 
• Maintain accurate records of customer interactions, complaints, and inquiries.  
• Identify opportunities to enhance the customer experience.  
• Escalate customer concerns to the appropriate team members when necessary.  
• Demonstrate strong interpersonal skills, empathy, and adaptability when working with a diverse customer base. 
• Analyze data to identify trends and make recommendations for improvement.  
• Manage the Pig Brig Facebook Owners Group through regular monitoring, engaging with posts, and creating content. 
• Assist in creating video and written content for training and marketing purposes.  
• Assist with product repairs and manage the return process. 
• Provide weekend support and share responsibilities with the team.  
• Participate in-person events where occasional travel may be required.

Qualifications:

• 2-4 years of relevant experience in customer-facing roles. 
• Bachelor’s Degree in Wildlife, Environmental Science, Natural Resources, or a related field (Forestry, Ecology). 
• Comfortable with data analytics and reporting. 
• Familiarity with the Pig Brig Trapping System is a plus. 
• Proficient in Google Suite and social media (Facebook). 
• Strong attention to detail and mechanical aptitude. 
• Ability to multitask and work collaboratively in a fast-paced environment.  
• Passion for conservation and wildlife management. 
• Willingness to learn new business systems and industry practices.

Bonus Skills:

• Expertise in feral hog trapping and management. 
• 1+ year of hands-on trapping experience. 
• MS in Wildlife Management or related technical experience. 
• Knowledge of Shopify and ZenDesk. 

Benefits:

• 100% coverage for medical insurance. 
• 90% coverage for dental and vision insurance. 
• Life insurance and 401k with company match. 
• Annual fitness and technology benefits. 
• Flexible PTO policy. 
• Short-term/Long-term disability insurance. 
• The opportunity to join a growing company and make a real impact.

Pig Brig Trap Systems is committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. 

To apply, please click here to complete the form. *You may have to sign-in or create a Google account to proceed.